SASSA offers straightforward mechanics to Update Contact Details since it features a dedicated webpage: https://srd.sassa.gov.za/sc19/contact contact for this particular purpose. Meanwhile, this article will guide you on how to use this web portal for Changing SRD R370 Contact Details.
Chiefly, Asylum Seekers and Special Permit Holders require a registered Mobile Number, Passport Number, and File Number to Check various activities related to their grant, such as Current Grant Status, Payment Schedule, or Appeal Status.
On performing grounds, the Applicant’s Contact Details are vital for SASSA since the organization uses them for evaluation and contact purposes. However, if the aspirant wishes to update them, SASSA creates no legal objections.
It is fair to add that Applicants can make limited changes in their contact details, such as Updating their Mobile Number, Bank Details, or Email. Meanwhile, SASSA prohibits updating the Contact’s Name or ID Card Number, which may lead to rejection of any applied grant.
Reasons to Change SRD Contact Details
SASSA urges the applicants to provide correct Contact Details, but if they want to Update SRD R370 Contact Details, the organization doesn’t bar them. Of course, Updated Contact Information is mandatory for the smooth flow of grant payments.
Before sharing the Official Guide to Update SASSA Contact Details, we would discuss the prime reasons behind the change of provided contact information. Interestingly, applicants can update their details once in 24 hours.
False Information
First-timers often leave potential errors in their SASSA SRD R370 Grant Applications, and SASSA allows them to modify their details seamlessly. However, false South African IDs and Contact Names are unforgivable issues in SASSA’s rules.
Unwanted Mishap
If your mobile phone with a registered SIM Number for SASSA Grant accidentally malfunctions, is misplaced, or is stolen, visit the Official SASSA Contact Change Portal and replace your old mobile number with a new one.
Switching Accessories
When an applicant switches a registered SIM or device with a verified Email, they should mention those changes in their contact details for the SRD R370 SASSA Grant. After evaluating your request, SASSA automatically updates your contact info.
Changing Bank Details
Lastly, if an applicant changes SASSA Bank Details or Payment Method, those amendments should be registered on their SASSA Contact Details. Of course, SASSA cuts off grant payments if an applicant adds a new bank without notifying the organization.
Step to Change R370 Contact Info
As said earlier, SASSA features a dedicated Contact Details Change Tool, and applicants can visit it through any internet-based device. However, visitors must enter their South African ID and Application Number before making amendments to their personal details.
Upon changing the SASSA SRD R370 Contact Details, the organization notifies the applicant through Email and SMS. If applicant changes contact details during Grant Payday, SASSA may terminate their grant payment for that month.
Change Contact via Portal
SASSA Contact Change Portal is probably the most suitable and convenient medium to update SRD Contact Details. For your information, this web portal is accessible through diverse-natured devices, including Androids, iPhones, and Computers.
Visit https://srd.sassa.gov.za/sc19/contact.
Enter your SRD Application ID and 13-digit South African ID Number.
After verification, the system will redirect you to the Contact Form.
Make potential changes in your SASSA Registered Mobile Number or Email.
Click Submit, and the system will send you an OTP.
Input OTP into the verification box.
Within 24 hours, SASSA will notify you about the Contact Update with a message.
Change Contact via Helpline
Applicants without internet services can Update SASSA SRD R370 Contact Details through the SASSA Call Center. If you don’t know, SASSA operates a 24/7 Free Helpline Service to tackle all SASSA-related queries and issues
Call 0800 60 10 11, and select the option to talk with SASSA Representative.
After connecting to the Agent, request to change the Phone Number for the SASSA SRD Grant.
Confirm your Identification by providing the SRD R370 Application and South African ID Card Number.
The call operator will ask you to provide the Old Mobile Number used during registration.
After all verifications, the operator will update your SASSA Phone Number.
Tips For Successful Contact Change
In short, SASSA offers a simple yet value-added method to Update Contact Details For the SRD R370 Grant.
After saying this, applicants must follow the Official Guides regarding Contact Change to avoid systematic errors.
Lastly, we’d like to notify you if an applicant attempts to change SASSA Contact Details with a false Application ID or South African ID Card, the organization might ban their account and cut out the grant amount for a lifetime.
