Whenever an applicant submits a grant application for a new month or withdraws payment, SASSA sends an OTP Code as an additional verification step. However, sometimes, the OTP doesn’t arrive or shows an error, and this article will provide details to solve such issues.
SASSA OTP (One-Time-Pin) comprises six digits, and this unique code helps the organization verify the applicant’s identity. Of course, the OTP Code adds an extra layer of security and ensures minimal intervention of fraudulent activities.
Although SASSA automatically sends the OTP Code on different occasions, it sometimes doesn’t arrive, and applicants can also request to generate a unique OTP Code through SASSA WhatsApp or the Official Website.
SASSA OTP Code
In past years, SASSA has taken several safety measures to combat increasing fraudulent activities, and the OTP Code is one of those precautions. Technically, SASSA OTP is a randomly generated six-digit code for the applicant’s verification.

The organization sends OTP to the applicant’s registered WhatsApp or Email, and the recipient has 30 seconds to verify it. If an applicant fails to input the OTP on time or the OTP fails to arrive, SASSA sends the new OTP after 24 hours.
Application Submission
Whenever an applicant submits a new month’s application, the system asks to enter an OTP Code before accepting the application.
Updating Details
SASSA sends an OTP Code when an applicant tries to update their private or banking details through the SASSA Portal or Mobile App.
Accessing Payments
Lastly, applicants must verify the SASSA OTP Code before withdrawing grant payments from ATMs or Supermarkets.
Click Here for SASSA Status Check
Mediums to Get OTP Code
As mentioned earlier, SASSA didn’t accept grant applications or release payments until the applicant verifies the OTP Code. Sometimes, the OTP Code doesn’t reach the applicant due to slow network, technical errors, or other issues.
However, if the SASSA OTP Code isn’t received, applicants can request a new OPT Code using the SASSA WhatsApp or Email. It is pertinent to mention that if the recipient enters the wrong OTP Code several times, the system displays SASSA Invalid Token Error.
SASSA Website
Whether submitting a new SASSA Grant Application or Updating your Profile Details, SASSA sends you an OTP Code before confirming your requested actions. The following section will guide you about receiving and inputting OTP on the SASSA Website.
- Navigate to Official SASSA Website.
- Enter your ID Number and registered mobile number.
- Click on Send an OTP Code.
- SASSA will send a six-digit code to your verified mobile number.
- Enter the OTP to verify your application.
SASSA WhatsApp
Meanwhile, applicants can request SASSA to send an OTP Code if they haven’t received the already sent one. For this purpose, SASSA WhatsApp is a reliable and fast medium for receiving SASSA OTP codes within two minutes.
- Open WhatsApp and save 082 046 8553 with any name.
- Refresh your list, and the contact will be visible in your chats.
- Open the contact and send Hi Message.
- After receiving a reply, type Help.
- The upcoming message will carry different options.
- Select option 4, and choose SASSA OTP.
- Enter your SRD Application Reference Number.
- The system will send your six-digit code in the next two minutes.
How To Use OTP Code
SASSA sends six digits of the OTP Code for security purposes or applicant requests. Upon receiving the code, the receipt must input it in the right place to verify; otherwise, the running procedure won’t be complete.

If an applicant submits a new SASSA Application, they must paste the OTP Code into the verification section of the portal. Meanwhile, the OTP Code for Amount Withdrawal has to be input into the SASSA Mobile App to confirm the transaction.
- Use SASSA WhatsApp, Registered Mobile SIM, or SASSA Email to request an OTP Code.
- SASSA OTP Code on WhatsApp takes 2 minutes, 5 minutes on Email, and up to 2 hours on Mobile SIM.
- After receiving the code > go to the SASSA Website > Verify OTP > Enter the Code and Click Submit.
For payments withdrawal > Open SASSA Mobile App > Accounts > Payments > Verify through OTP > Click > Input Code > Click Verify.
Benefits of OTP Code
SASSA has introduced the OTP Code to enhance its security measures regarding the distribution of grants. The organization varies the applicant’s identity through OTP since this code is only received on the registered mobile device.
Among other vital benefits of SASSA OTP, this code helps the organization verify the applicant’s identity and ensure seamless payment transactions. Some of the other advantages of the SASSA OTP Code are below.
Identification
SASSA OTP Code helps the organization maintain identification records of all applicants.
Validation
The OTP Code aids the SASSA in validating updated private and banking details.
Prevent Frauds
Of course, the OTP adds an extra security layer since criminals can’t get access to this one-time code.
SASSA OTP Not Received
SASSA generates an automatic six-digit OTP for verification and sends it to the applicant’s registered mobile number. However, the OTP may not arrive for varying reasons, such as technical issues or poor connection services.
If an applicant didn’t receive the SASSA OTP Code, SASSA provides a manual request option for the SASSA OTP Code through SASSA WhatsApp and SASSA Email. However, the system sends only one code within 24 hours.
SASSA Helpline
Upon not receiving the SASSA OTP Code, the most reliable option is to call the SASSA Helpline 0800 60 10 11 and request a new OTP by providing your registered mobile number.
SASSA Email
Applicants can also access SASSA Email to receive an OTP Code, but it takes up to five minutes to generate and send you the SASSA OTP Code.
SASSA WhatsApp
Lastly, the most secure and fast way to get the SASSA OTP Code is SASSA WhatsApp. Save 082 046 8553 on your Website and message for an OTTP Code.
Tips to Fix OTP Issues
In short, the SASSA OTP Code is crucial for a fair distribution of grants and to combat the increasing fraudulent activities.
In the meantime, the streamlined mediums to receive and enter OTP Codes enable applicants to secure their accounts without requiring external assistance.
Lastly, the organization offers 24/7 aid to resolve OTP code-related queries and errors.