SASSA offers streamlined mediums to collect SRD R370 Payments, one of whom is Boxer. However, most applicants are unaware of making SASSA Transactions through Boxer. Hence, this article will provide information on Changing the SASSA Account from Post Office to Boxer.
Initially, payments were facilitated via banks, post offices, and cash. However, SASSA has introduced alternative methods for withdrawing funds. As grants are no longer distributed through the post office. The designated stores for grant collection now include Pick n Pay, Boxer, Shoprite, Checkers, or Usaves.
This adjustment aims to alleviate congestion at post office collection points and enhance the convenience of accessing grants. Switching your payment method to Boxer is permissible at any time, provided that your application has been submitted and approved.
What’s the need of the Boxer Method
The South African Post Office has issued an announcement about accepting recipients of the R350 Social Relief of Distress (SRD) grant. They can now gather their benefits from Pick n Pay and Boxer stores nationwide. According to the national postal service, this is only open to grant receivers who have received an SMS from the SASSA.

South African Social Security Agency confirming their collection payout point as either Pick n Pay or Boxer. Pick n Pay’s Head of Omnichannel, John Bradshaw said, “Pick n Pay and Boxer are proud to assist grant legatee approach their funds more efficiently and safely, guaranteeing they receive much-needed relief quicker than before.”
The national postal service has since welcomed the move and said it will reduce insistence on its Post Offices. According to SAPO, Pick n Pay and Boxer do not manage the application and consent of grant funds, or when and where collections can be made. It explained, “This process is run entirely by Postbank,”.
Eligibility Criteria for Boxer Payments
SASSA has made it simple for the R350 candidates to get their monthly grant as now they can not only go to Boxers stores. But also to many others including Pick n Pay, Checkers, Unsave, and Shoprite. Before doing so there are few steps to follow:
Applicants must have to change their payment method to any of the alternative methods or else they cannot withdraw their money.
- First, check the status online to make sure that their grant is approved.
- If beneficiaries have been registered for the grant.
- Beneficiaries will receive the verification message of the approval date.
Change SASSA R370 Payment Method to Boxer
Previously, recipients were only permitted to change their payment method during the first week of every month. However, now they have the observance to change their payment method whenever they desire the need to do so.
- Visit the official website of SASSA.
- Search and find the section labeled “How do I change my Bank details.”
- Click on the described link and input the recipient’s ID number and mobile number are necessary.
- Submit the given information.
- A special link will be sent via SMS to the mobile number they describe during the application procedure.
- Press the link and finalize the specification.
Following the completion of this procedure, the receiver’s grant will be handled through Boxer as the new payment method.
How to Collect SASSA Payments at Boxer Store
The work timings of these stores are much longer than the post office, so receiving the amount will not matter. It is not an advanced process as receivers can get their hands on a R350 grant if they have the essential details and receive the message from SASSA. Here are the steps that grantees should follow.
Secure the Grant Type Eligibility
Make sure that beneficiary grant type is suitable for collection at retail stores like Boxer. Generally, grants such as the Social Relief of Distress (SRD) fall under this category.
Check Payment Date
Be aware of the legatee appointed payment date. SASSA has separate payment dates for different grant recipients. Make sure they go to the store on a fixed day to avoid any difficulty.
Visit the Nearest Boxer Store
Find the Boxer Store nearest to the applicant area. They can use online store locators or investigate locally for the most appropriate branch.
Bring Necessary Documents
Once recipients have got the message of the withdrawal date, all they have to do is to bring their mobile phone, original South African ID card, the registered SIM, and get to any Boxer Store. It is crucial for the verification process.
Queue in the Appointed Area
Many retail stores have special areas or counters chosen for social grant payments. Queue in the applicable section and wait for their turn. Maintain social distancing and obey any guidelines provided.
Present SASSA Card
When it’s the legate’s turn, present their SASSA card to the cashier. They will proceed with the transaction and provide them with the grant amount in cash.
Keep Receipt
After the transaction, make sure to keep the receipt given by the cashier. It serves as proof of payment and can be helpful in case of any future issues or inquiries.
Importance of Boxer Method
The work timings of these stores are much longer than the post office, so the gathering will not be a problem unless they don’t know how to do it perfectly. It is not an enlightened procedure as claimants can get their hands on a R350 grant if they have the essential details and receive the message from SASSA. Here are the steps that contestants should follow.
After getting the message of the withdrawal date, all candidates have to do is take their mobile phone, original South African ID card, the registered SIM, and go to any Boxer Store.

Go to the cash register or till point. Put the details required which are the recipient’s ID and Mobile number registered priorly with SASSA.
The claimant will get a message to verify their withdrawal. Press on the yes option and they are all ready to receive their R350 amount.
What if Verification SMS Not Received?
Candidates should be able to resolve any problem connected to not receiving the SASSA confirmation SMS and collect their R350 grant without any more hurdles. If they don’t receive the SASSA confirmation SMS, following these steps:
Verify Contact Details
Ensure that claimant contact details, including their phone number, are correct and up-to-date with SASSA. They can do this by logging into their SASSA account or approach SASSA directly.
Wait for Potential Delays
If the recipient’s status is verified but they haven’t received the SMS, wait for a few days for any possible delays. It may grant any technical problems or procedure time to resolve.
Check Spam or Junk Folder
Sometimes, the confirmation SMS might be delayed as spam or junk. Check the receiver’s spam or junk folder to see if the message is there.
Contact SASSA
If the beneficiary still hasn’t received the SMS, contact SASSA directly to report the problem. They will lead them in resolving the problem and guarantee candidates receive their grant.
If Payments Not Received via Boxer
Changing the recipient SRD payment process to Boxer is an effortless procedure that can be done at any time after approval. They have to obey the steps outlined in how to change the SASSA R350 payment method to Boxer.
When receiving their payments at Boxer, make sure to have the necessary documents, including contestant ID, mobile phone, and confirmation SMS.
The option to collect their SRD R350 grant at Boxer gives a suitable and approachable alternative, especially bearing in mind the discontinuation of grant payments at the post office. Stay informed about payment dates and locations to secure a smooth collection process.