SASSA SRD R370 Grant has Age Criteria, and if an applicant doesn’t meet them, the System displays an Age Outside Range Error. Meanwhile, this article will share tips to resolve this issue and reinstate your SRD R370 Grant.
Chiefly, SASSA exhibits an Age Outside Range Error for SRD Grant if an applicant is above 60 years old since the grant’s official standard is between 19 and 59 years. However, there are other reasons, such as Typo Mistakes, outdated ID Cards, or Technical Mistakes.
In the meantime, if an applicant believes the Age Outside Range Error is mistaken, the organization offers various mediums to such an applicant to contest the decision, such as Visiting the Nearby SASSA Office for Correction or Lodging an Appeal.
Reasons For Age Outside Range Error
According to Official SASSA Guidelines, Applicants for the SRD R370 Grant must be between 19 and 59 years. If anyone above this age limit submits the grant application, the organization rejects it during the scrutiny stage.
Of course, SASSA cross-checks the applicant’s age against their Database, and there’s no chance of escape. However, if an applicant meets the age criteria and is sure that Age Outside Limit is likely an error, they can contact SASSA to retrieve this particular status.
Eligibility Criteria
As said earlier, the age criteria for the SRD R370 Grant are 19 and 59 years. Applicants below or above those ages won’t be eligible for this grant.
Incorrect Date of Birth
Sometimes, applicants input the wrong date of birth during their application submission. Ultimately, such applications get rejected when SASSA cross-checks their birth dates with their database.
Technical Errors
Applicants may receive Age Outside Range errors due to technical errors in SASSA’s servers.
Outdated Database
Since SASSA depends on its database to verify applicants’ age, outdated details on SASSA’s servers could clash with the applicant’s age, resulting in errors.
Identity Card Issues
Lastly, if an applicant uses an expired ID Card, the SASSA systems display it through Age Outside Range Error.
Fix Age Outside Range Error
Like other Errors, SASSA offers streamlined mediums to resolve the Age Outside Range Issue. Among others in this perspective, Calling the SASSA Helpline or Visiting the SASSA Office are viable options to settle this error.
After saying this, if the issue persists, the applicant can file a formal complaint to SASSA Officials or Lodge an Appeal by attaching Supporting Documents. Officially, SASSA Authorities are bound to decide on any appeal within 90 days.
Contact SASSA
Call 0800 60 10 11 or visit the nearby SASSA Office alongside your ID Number.
Provide Documents
Don’t forget to bring several supporting documents, including proof of residence, bank statements, and a verified copy of your age certificate.
Follow Up Status
After submitting your applications and documents to SASSA officials, request that they review and reinstate the SRD Grant. Meanwhile, follow up on the application through a Call.
File your Complaint
If the Age Outside Range Error is still visible in your SRD Status even after providing details to SASSA Officials, file your complaint via the SASSA Online Portal.
Exercise Appeal Right
Lastly, applicants can appeal against Age Outside Range Error if their issue persists after filing a complaint.
If SASSA Appeal is Rejected
In short, an Age Outside Range Error could cause a bar in SRD SR370 Grant Payments if an applicant didn’t tackle the issue properly.
Of course, the SASSA offers streamlined mediums to contest this problem, including Appeal and Complaint Options.
However, if the applicant doesn’t meet the SASSA SRD Age Criteria, they can apply for other grants, such as Old Person’s Grant, Disability Grant, or Pensioner’s Grant.
