SASSA displays Gov Payroll Registered Status if its systems detect that the applicant is employed in a Government Department or has Previous Payroll Records. However, if the applicants believe it is an error, this article will share tips to overcome this issue and restate your SRD Grant.
Since Unemployment is one of the eligibility requirements for the SRD R370 Grant, the Gov-Payroll Registered Error indicates that the applicant is previously or currently employed, which leads to instant rejection of the SASSA SRD Application.
However, sometimes, Technical Errors, Administrative Mistakes, and False Applicants could lead to a Gov-Payroll-Registered issue. Meanwhile, the organization offers various mediums to allow applicants to contest against this error and reconsider their grant.
Reasons of Gov Payroll Registered Error
SASSA thoroughly evaluates all SRD R370 Applicants before finalizing the beneficiaries. During this scrutiny process, the organization cross-checks the records of all aspirants against its Employment Record Database, and if it finds any matches, the respective applications get rejected.

After saying this, Outdated Records, Technical Errors, and Failure to attach Unemployment Affidavits by applicants may also lead to Gov-Payroll Registered Error. However, applicants can resolve those issues via SRD Reconsideration Appeal.
Outdated Record
SASSA often shows a Gov-Payroll-Registered Error if its Database is Not Updated or the applicant’s record still exists on gov payroll even if they left the job.
False Application
Sometimes, people apply for an SRD R370 Grant using your ID Number, and if they’re employed, the record displays against your application.
Technical Error
The last possibility is that the SASSA has made a technical error since its entire evaluation process is automated.
Fix SRD Gov Payroll Registered Error
For your information, SASSA offers streamlined mediums to contest against Gov-Payroll Registered Error. Among other options, the SASSA Official Reconsideration Page is the best channel to appeal against this particular issue.
Before submitting the SASSA Reconsideration Application For Gov Payroll Registered Error, applicants must gather supporting documents, including the Unemployment Affidavit, Financial Status Record, and Bank Statements for the last three months.
Visit the Official SASSA Website and navigate to its Reconsideration Page.
Upon landing on the reconsideration page, look for Application for Reconsideration and click on it to apply for Reconsideration Application.
Provide a South African ID Card and Registered Mobile Number.
After verification, follow on-screen commands and provide the required documents before clicking the submit button.
Documents For Gov Payroll Registered Error
It is fair to add that the success ratio of the Reconsideration Appeal For Unemployment Error depends on the provided documents. Of course, SASSA rules out its outcome after analyzing your evidence alongside the appeal.

The mandatory documents for Reconsideration Application of Gov-Payroll Registered Error include the South African ID Card, Registered Mobile Number, Termination Letter, Verified Unemployment Affidavit, and Bank Statements.
Unemployment Affidavit
Applicants must attach a Signed and Stamped Unemployment Affidavit alongside their SASSA SRD R370 Applications.
Termination Letter
If an applicant has left any Government Job, its termination letter must be attached to the SRD R370 Application.
Bank Statements
Applicants must upload the last three months’ bank statements to show they are not receiving salaries from the Government Department.
If Reconsideration Appeal is Unsuccessful
In short, SASSA may delay your SRD R370 Grant but won’t terminate it if the applicant properly entertains the issue.
After submitting the reconsideration application, applicants must regularly check their SRD Status or receive updates by calling the SASSA Helpline.
If the reconsideration appeal is rejected, you can apply for other SASSA Grants or request a Reappeal in the SASSA Tribunal with additional supporting documents.