People wander around to know the working hours of SASSA branches to resolve their queries or report problems. For their information, SASSA’s standard working hours are 08:00 to 16:00 from Monday to Friday, except on weekends. During these hours, SASSA workplaces are open to the public for all services.
For 100 plus TVET colleges, SASSA launches a fresh plan in collaboration with HWSETA and Wits Health Consortium to engage jobless students. Though the SASSA program works under specific terms & conditions, it’s an open opportunity for all South African-educated individuals.
SASSA offers different social grants such as SRD Grant, Disability grants, Foster Child Grant, War Veteran Grant, Child Support Grand, etc. Applicants willing to apply for any grant may visit the SASSA outlets during trading hours.
An important note for applicants is that SASSA offices are closed countrywide on public holidays in South Africa. So, beneficiaries must plan their visits to the area office during the working hours of SASSA to avoid disappointment and time waste.
SASSA Service Centers & Business Hours
Like other governmental offices of South Africa, SASSA remains open to the public from Monday to Friday. Meanwhile, applicants, complainants, appellants, beneficiaries, and rejected candidates can visit the center from 08:00 AM to 04:00 PM accompanying the required documents.

Several services are provided at SASSA branches during working hours, including Card Replacement, Inquiries about the grants, entertaining applications, and other assistance. In addition, Beneficiaries can contact the SASSA office other than physical visits.
SASSA Regional Office
SASSA Hotline: 0800 601 011
SASSA email: [email protected]
Address: Golden Acre Adderly Street, Cape Town
Postal Address: Private Bag, X9189, Cape Town, 8000
Phone: (021) 469 0200
SASSA Caledon Service Center
Address: Melofin Building C/O Birfwood Street and Klipfontein, Athlone, 7760
Postal Address: 10 Plein Street, Caledon, 7234
Phone No: (028) 214 3000
Working Hours: 8:00 AM to 16:00 PM
SASSA Cape Town Service Center
Address: 48 Queen Victoria Street, 8000
Postal Address: P.O. Box 131, Cape Town, 8000
Phone No: (021) 481 9700
Working Hours: 8:00 AM to 16:00 PM
SASSA Eerste River Service Center
Address: 42 Main Road, Eerste River, 7100
Postal Address: Private Bag X1
Phone No: (021) 904 1021
Working Hours: 8:00 AM to 16:00 PM
SASSA George Service Center
Address: Rentzburghof, 42 Courtney Street, George, 7100
Postal Address: Private Bag, X6508
Telephone: (044) 801 4300
Working Hours: 8:00 AM to 16:00 PM
SASSA Gugulethu Service Center
Address: C/O Bishops Court and Fezeka, Gugulethu, 7760
Postal Address: Private Bag, X11, Athlone, 7760
Phone No: (021) 638 5151/2/3/4
Working Hours: 8:00 AM to 16:00 PM
SASSA Khayelitsha Service Center
Address: Julius Tsolo Street, Khayelitsha
Postal Address: Private Bag, X001
Phone No: (021) 364 1330
Working Hours: 8:00 AM to 16:00 PM
SASSA Mitchell’s Plain Service Center
Address: 45 Alpha Street, Westport Park, Mitchell Plain
Postal Address: Private Bag, X10
Phone No: (021) 370 4800
Working Hours: 8:00 AM to 16:00 PM
SASSA Customer Services
Though there are numerous mediums to speak with SASSA, people adopt according to their ease. Visitors may use digital sources, visit a local office, or call the helpline number to seek assistance from the organization regarding the application process or payment dates.

Individuals may encounter multiple issues with grants and need quick assistance. They can choose any medium from the available ones, such as a Helpline number, WhatsApp portal, and emails. Aspirants can acquire help in the following ways.
Digital Mediums
Digital mediums are the fastest way of contact in the present era. SASSA serves its beneficiaries through the digital system, enabling them to get help anywhere and anytime. The official website and Moya App are the fastest digital mediums that actively entertain the seeker 24/7.
Communicational Mediums
To speak with a representative of SASSA, the petitioners can adopt three mediums. People can contact SASSA Help via the USSD Code, the organization’s official email address, or the organization’s WhatsApp number. Shockingly, these mediums are dynamic and support around the clock, but there are always chances of delay.
Visiting SASSA Office
SASSA applicants possessing a branch of the organization in the township can visit the center for help. Before visiting the office, plan your visit and confirm the trading hours to dodge future problems. However, SASSA’s official opening hours for the public are 08:00 AM to 04:00 PM, Monday to Friday.
SASSA Call Center
Last but not least, SASSA clients may get support from the phone number of the SASSA Helpline. A toll-free helpline number of SASSA serves the callers around the clock. If an individual is willing to call the local office, he must call within the working hours. Otherwise, no one will answer the call.
Tips To Contact SASSA Officials
In a nutshell, SASSA is a gigantic social organization working in all corners of South Africa. The association has set trading hours to maintain discipline and to relieve its workers.
Beyond that, SASSA’s toll-free phone number, email address, and Moya App are open 24/7 to assist the beneficiaries.
For any assistance, you can ask us in the comment section. Our team is standing by to support the esteemed visitors.