SRD 370 Grant Approved & Payment Not Received – Reasons & Solution
“SRD 370 Grant Approved, But Payment Not Received” is one of the common queries by SASSA beneficiaries. Hence, this article highlights key reasons behind the delay and shares verified solutions to receive timely payment.
In most cases, SASSA releases the SRD R370 grant; however, applicants can’t withdraw it due to several bank-related issues, including false Bank Details, a non-active bank account, or pending banking confirmation.
While sneaking into the solutions, applicants can visit their selected bank branch to resolve the issue. After settling with the bank, they can contact the SASSA Official Support through the Field Office and submit supporting documents.
Reasons SRD R370 Payment Delayed
There are delays in receiving compensation for some applicants, even after they have been granted under the SRD R370 program. This may occur due to a mistake in your bank account, a verification issue, or the timing of the payment.
Not Having Correct Bank Details
If your account number, branch code, or account type is incorrect or missing, the payment will not be processed. In the SASSA system, never forget to check your bank details twice. Fixing all of these will ensure your grant is forwarded to the appropriate account.
Issues With Verification
SASSA cross-checks your ID, phone, and bank details against official records. Any instance of misalignment may delay your compensation until the issue is investigated. Make sure that you update and provide all your personal data.
Non-Active Bank Account
Money cannot be remitted to closed, frozen, or inactive accounts. Ensure that your bank account is operational and receivable. You can call your bank if the account status is unclear and is reachable.
Bank Confirmation Pending
In some cases, SASSA requires more time to verify the bank account details with the bank. At this time, your grant payment is on hold. It is always normal to wait, and the situation is processed in a few days.
Not Scheduled Payment
Even endorsed grants are paid under the SASSA payment schedule. Your money will not be deposited until the due date if your payment date has not arrived yet. Continue checking your SRD status to determine when it is to be paid.
How to Get R370 SRD Payment If Delayed
Even after your SRD R370 grant is approved, it may still be delayed in receipt. Delays can be resolved by checking your details and taking the appropriate measures at the SASSA office. It is better to stay updated and active until you receive your payment, without wasting time.
- Carry your legal South African ID and SRD application reference number (AppID). Verification of these is required at the SASSA office.
- During working hours, go to the nearest SASSA office.
- Request the security guard/receptionist to go to the SRD grant desk. Wait till you are called to this section to speak to an officer.
- Civilly inform that you are currently awaiting your SRD grant payment, even though you have received approval. ID, and AppID: Present your ID and appID.
- Write the date when your status switched to approved and present the waiting time. Proper communication will help the officers find and resolve your problem as quickly as possible.
- Should there be a problem with your payment, the officer will take you to file a complaint or appeal.
Conclusion
After approval, it can sometimes be challenging to receive your SRD R370 grant. The delays can be resolved by checking your details and using the correct procedures at the SASSA office. It is better to be up to date and ready so you can receive your payment without wasting time.
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FAQs
Why is my SRD R370 grant approved but not paid yet?
Approved payments may not be received after a long time due to incorrect banking details, bank verification, or inactive accounts, or due to the bank verifying the payment or failure to meet the scheduled date.
How can I check if my bank details are correct for SRD payment?
To check your bank details, you can log in to your SRD application account or visit your closest SASSA office to confirm that the information is correct.
What should I do if my SRD payment is delayed?
Present yourself to the closest SASSA office with your ID and AppID. Describes the case to an officer, and he will instruct one to issue a complaint or file an appeal when needed.
Can I receive my SRD payment in a different bank account?
Yes, though you would have to refresh your account details with SASSA before the due payment. To eliminate delays, ensure the account is active, and all details are correct.
